The Long Walk--Thoughts on Lockdown
The Long Walk The Lockdown for Covid-19 hasn’t been a time of side-hustles, Netflix binges, and acquiring new skills for all of us. If you’re an “essential worker” like myself then you still have to work. They say if you’re self-isolating you should perform daily routines. I don’t have that luxury, so my routine hasn’t changed too much. No, it’s not been a grown-up summer camp for me. Instead, it’s long hours of people frustrated that I can’t solve their problems in ten seconds or less. God forbid that during a crisis people would give a damn about the things that really matter. And certainly, God should forbid that anyone would have to wait on a phone line for more than three minutes. We are both short-staffed where I work, and overwhelmed. But, surprisingly, most of the calls we receive aren’t about the economic impact of the virus itself—layoffs, loan deferments, etc. Instead, most of the calls are about petty squabbles over fees, wait times, and old score